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[Escalated to 2nd Tier] Translated content not showing in advanced translation editor
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Background of the issue:
I am trying to update the content on my site hidden link using WPML. The old translated content is not showing in the advanced translation editor, although it appears on the frontend.
Symptoms:
The advanced translation editor does not display the old translated content, preventing updates unless I re-translate the whole page.
Questions:
Why is the old translated content not showing in the advanced translation editor?
How can I update the content without re-translating the whole page?
I've escalated the matter to our 2nd tier team for further investigation, after creating an "All in one WP migration" site package (which is currently being downloaded - please do not remove it).
Our team found that perhaps you previously used Classic Translation Editor for adding/editing the translations, is that correct?
Because if I change WPML settings for existing content to use CTE, I can see translations in the CTE, although not fully completed (perhaps there have been changes later on).
If that's the case, please note that content translated in different editor or imported will not be available in ATE (Advanced Translation Editor). So if now you change the Translation Editor setting for "Editor for translations previously created using Classic Translation Editor", to ATE, you'll have to translate the content again in ATE. That's when ATE 'll be able to keep track of the translation memory and later updates in the translation 'll be possible in the ATE.
Please also note, that if you use CTE or WordPress editor, all the translations are stored in your own DB in your site. WPML has no track of such translations.
No, I clearly remember we used ATE, not classic but it isn't the same as it's now. I can see in ATE setting to use "Previous version" which was the editor that we used but when I use it still doesn't show the translations.
Anyway, the current setting "Editor for translations previously created using Classic Translation Editor" didn't work, but if I use "Editor for new translations" to Classic Editor then I can see the translation texts in it. You can check with "Contact" page.
And we had used Automatic Translation from "Translation Management".
