translated notification email of Wpforms did not work

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed help with editing language files, updating a home page login widget, and ensuring translated notification emails from WPForms are received correctly by end users.
Solution:
1. For editing language files, we confirmed that the method previously discussed is correct.
2. To update the home page login widget and ensure it reflects the latest translations, follow the general translation guidelines provided here: Creating Multilingual Forms using WPForms and WPML.
3. Regarding the WPForms notification emails, ensure all fields are translated as shown in the WPML documentation. If fields are left untranslated, they will not display in the target language.
4. We discussed the benefits of switching to the Advanced Translation Editor for easier management and future translations. More information can be found here: Switching from Classic to Advanced Translation Editor.
5. It is essential to complete all translations in the Advanced Translation Editor to ensure all content displays correctly.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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This topic is split from https://wpml.org/forums/topic/translation-still-not-updated/

Tagged: Not WPML issue

This topic contains 32 replies, has 2 voices.

Last updated by Kor 1 month ago.

Assisted by: Kor.

Author	Posts
October 14, 2024 at 9:10 am #16284660
cristianoP-13	Hi Kor, yes! It is working now. Do I have to know what you changed in the plugin just in case or I can just sit relaxed about that? 🙂 Do you think that can be also linked to the last part about that string of the form locker that is not appearing anywhere?
October 14, 2024 at 9:16 am #16284729
cristianoP-13	Regarding the user subscriber issue above, it is indeed working now. No idea why it was not before. Could it be that the user experiencing that issue (fixed applying the flag) and being the ones ADDED MANUALLY to the system were indeed the ones having the problem? What I mean is that we thought the issue could be caused by our mass import but the problem appears only (hopefully) to users added manually with WordPress add user option. I guess this is something WMPL should put in the list of possible "bugs" because in the end we don't know what caused that to those users before I flagged them as said.
October 14, 2024 at 9:16 am #16284730
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. The issue should be fixed in the WPForms multilingual plugin but I will recheck. For now, you don't have to worry about that. As for the form locker issue, I'm still checking on it and let's follow up here https://wpml.org/forums/topic/some-strings-from-the-form-locker-cannot-be-translated/ For this ticket, please mark it as resolved. I apologize again for the delay.