This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing persistent loading and sporadic 404 errors on translated pages of their website after using WPML. The issues included pages not displaying after translation and random 404 errors when switching languages. Solution: We recommended the following steps to troubleshoot and resolve the issues: 1. Ensure all pages are correctly translated by making a minor edit in the original language, saving it, and then updating the translation. 2. Check and flush cache settings, as stale cache data might lead to pages not loading correctly. 3. Deactivate and reactivate plugins to identify any that might be causing conflicts, particularly focusing on the 'Razorpay for WooCommerce' and 'Categories Images' plugins, which were found to be problematic. 4. Switch the language URL format settings in WPML to see if this affects the 404 errors. 5. Increase the WordPress memory limit to ensure sufficient resources are available for operations. 6. If issues persist, especially with specific plugins like 'WooCommerce PayPal Payments', deactivate them to check if the problem resolves.
If these steps do not resolve the issues, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Thanks for diagnose the problem. I have activated the plugin one-by-one and find the Plugin Razorpay for woocommerce. Since this plugin is required for payment gateway. Pls suggest if there is any known issue with this plugin. I have also update the plugin but still it is creating problem.
While checking, it has been identified that Brand taxonomy has been translated but translated page is returning 404 error. Can you pls guide how to fix this.
1.- The 'Razorpay for WooCommerce' plugin hasn't been tested by our compatibility team, which means that it is not listed as compatible with WPML. You must contact the plugin's authors and ask them if they are compatible with WPML and, if so, what are the steps to set it up correctly in a multilingual site.
2.- Deactivating the 'Categories Images' plugin solves the 404 problem with the brand categories in the secondary language
Yes, it is opening now. Do we need to do anything more post deactivating the "Category Images" plugin? I have deactivated the plugin on production site (hidden link) and clear all the cache but still getting 404 error on production site. hidden link
The login URL is: hidden link
Rest credential is same provided to you.
I have disable the paypal plugin and now error is not logging. Is the Paypal plugin is not compatible with WPML?
Also i find that our cloudflare cache was not being hit, when enquired by concerned team, they have mentioned the below.
"The cache is bypassed as the plugin WooCommerce Multilingual & Multicurrency is setting cookies.
I would recommend reaching out to the plugin support and use AJAX to set the cookies. This would make the site load fast from the cache while relying on the Admin Ajax to set the cookies.
You can also ask them to enable these only on shop/product pages instead of pages that dosent have any currency fields."
As the original issue was solved, I kindly ask you to open a new ticket describing the problem with the PayPal plugin and another one with the suggested workaround for the WCML cookies. We have been solving different issues in this ticket, but our support policy only allows us to solve one issue per ticket. This helps future clients find solutions to their problems when searching on the forum.
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