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[Resolved] Translated product visibility is locked (private).

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This topic contains 2 replies, has 2 voices.

Last updated by vaninaD-2 1 year, 3 months ago.

Assisted by: Lauren.

Author Posts
August 8, 2023 at 3:42 pm #14170833

vaninaD-2

Hi there, I added a new product to my site in the original language (English). The translation of this product is complete (French) but its visibility status is locked to "Private" while the original version in already published.

Please advise.

Thank you,

Vanina

Product visibility locked.jpg
August 9, 2023 at 12:16 pm #14175573

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

Thank you for contacting WPML support. I'll be happy to help you with this. Does this happen for all products, or is it only happening for one product? If you duplicate the product (you can use something like Yoast Duplicate Post plugin to test this) does the same issue happen?
August 9, 2023 at 9:20 pm #14178371

vaninaD-2

Hi Lauren, I duplicated the product and the visibility status got updated in the translation, so it worked out in the copy and deleted the original. Thank you!