Translated versions of a page get automatically put into trash.

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Last updated by richardM-40 1 year, 8 months ago.

Assisted by: Ilyes.

Author	Posts
August 8, 2023 at 9:14 am #14167843
richardM-40	Hey there, I'm having an issue with one particular page on our website, namely the home page. It's been translated into multiple languages, but every single morning those translations get automatically put into the trash, and I have to manually take them out of there into drafts, then publish them again. There isn't a specific time it happens, but always seems to happen between 7am to 10am CEST. The translations are added in manually by me, no auto translation services are used. The Advanced Translation Editor Error Logs page -sometimes- says "Started attempt to download xliff file. The process did not finish.", but the pages are trashed regardless whether this appears or not. No other pages seem to be affected, and there's no other users that could be doing it, and I am the only one logged into the site. I've tried the following, to no luck: * Disabling W3 total cache * Disabling Wordfence * Deleting the page completely, and then remaking it from scratch * Using both Advanced Translator and Classic Translator * Checking PHP/Nginx logs on the server, can't find anything specific. * Installing "Simple History" to see if anything interesting pops up, nothing unusual appears. * Disabling/Enabling the Rest API Thank you for reading! Kind Regards,
August 9, 2023 at 6:44 am #14173003
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks for contacting us. Very difficult to say from our side why this happens, I suspect some custom code or cron is causing this. I suggest creating a staging site disabling all plugins except WPML and using the WP default theme to check if the issue still happens. Then enabling only necessary ones and etc. Also, contact hosting support to check their logs (SQL) on why this happens. Hope this helps. Regards, Drazen
August 17, 2023 at 10:22 am #14244967
richardM-40	Hey Drazen, thanks for the response. Turns out, it was the Delete Duplicate Posts plugin that was removing them! I've now dealt with that. Thank you for checking it out, and apologies that I didn't think that plugin could've been the culprit earlier. Kind Regards, Edit: Ticket can be closed, clicking Submit after clicking My Issue Is Resolved gives a JS error.