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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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This topic contains 18 replies, has 2 voices.

Last updated by Itamar 2 weeks, 2 days ago.

Assisted by: Itamar.

Author Posts
September 10, 2024 at 11:49 am #16161018

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Our second-tier supporter told me that the accordion issue is also in the pipeline for our developers to fix. It is part of a general problem with nested items. Unfortunately, we can't give you an ETA for when it will be released.

We'll keep you updated here.

Regards,
Itamar.

September 12, 2024 at 7:34 pm #16173366

dennisH-9

Hi Itamar,

thanks for the clear updates on both issues.
I might reach out to theme.co as well, regarding the subline issues.

I can imagine nested items are a challenge to support, but as the theme is getting more and more of them, I do hope the dev-team will figure out a way to support them.
You say you'll update me here, and I certainly appreciate that. But it would be great to have the topic not being auto-closed, so we can keep on discussing further updates. Is that something you can prevent from happening?

September 12, 2024 at 8:19 pm #16173428

dennisH-9

In addition: I now have been able to fix almost all issues, by replacing classic elements with the regular versions. However, I haven't been able to translate the Footer anymore. For some languages it works, but for example on hidden link, there's still the English text 'Share this page'.
When viewing 'Translation Management' there are nog footers available to translate.

How can we make the footers available for translation again?

September 15, 2024 at 9:04 am #16179538

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Thanks for communicating this issue with the theme.co.

This ticket will remain open until the issues mentioned are solved (either from our side or from theme.co).

In our technical support forum, we try to focus on one issue per ticket. Otherwise, tickets can get cluttered and confusing for both users and supporters.

Please open new tickets in our forum for any new issues you may be facing.

Thanks,
Itamar.