[Resolved] Translation from another language is showing in EN side of the site

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please try the following steps:

1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

Hi,

Thanks for your patience. Our compatibility team has found a workaround for the issue. Kindly check the following steps:

1- Edit the (/wp-content/plugins/real-estate-listing-realtyna-wpl-pro/libraries/addon_pro.php) file
2- Check the following line: 937

if(!wpl_global::switch_language($w_active_language['default_locale'])) wpl_request::setVar('wpllang', $w_active_language['default_locale']);

3- Comment this line
4- Clear the cache and check the front end (hidden link)

I've applied this workaround on the sandbox site, so please check if the translation works correctly there before applying it on your site.

Also, please consult the WPL support team regarding the issue and our findings to know if that workaround will cause a problem with other plugin's functions.

❌ Please backup your site before performing the above steps ❌

Best regards,
Osama