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[Resolved] Translation stuck

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This topic contains 8 replies, has 2 voices.

Last updated by Dražen Duvnjak 1 year ago.

Assisted by: Dražen Duvnjak.

Author Posts
November 8, 2023 at 9:48 am

guyM-10

Hello, i publish new post article in english. and its loading more then 15 minute the thai language, i think its stuck. but i cannot find a button to refresh it or something.
November 8, 2023 at 10:21 am
November 8, 2023 at 10:22 am #14755047

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

please check with hosting support if they are maybe blocking some URLs related to WPML, like WPML.org, ate.WPML.org or api.WPML.org.

You can also share the image I shared with you, there is a link that is being fetched.

I will also check with my team, if somehow maybe we blocked your URL.

Regards,
Drazen
November 8, 2023 at 10:24 am #14755053

guyM-10

i accidently click "mark as resolved" so its close on my main ticket, but ill keep this link to follow.
if you can restore it to my support ticket it will be great

i will ask the host now for that matter as you mention.
thank you
November 8, 2023 at 10:56 am #14755341

guyM-10

The host support say
WPML.org, ate.WPML.org or api.WPML.org can connect normally.

1.png
November 8, 2023 at 11:00 am #14755375

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks, please also check:

ate-production.s3proxy.wpml.org
hidden link 74.50.57.24
hidden link 54.230.11.118
hidden link 52.200.8.253
hidden link 54.230.11.56

I will update you when I have news from my side, it may take a while before I get a reply.

Regards,
Drazen
November 8, 2023 at 11:09 am #14755393

guyM-10

he say all can connect.

55544.png
November 8, 2023 at 1:04 pm #14756763

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for checking.

It seems your website URL was blocked from our side, can you please try now again? It should work fine.

Regards,
Drazen
November 8, 2023 at 4:50 pm #14759543

guyM-10

Hello Drazen,
its still do the spinner same before.
November 9, 2023 at 7:27 am #14762435

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

can you please share admin access and let me have a look?

Thanks,
Drazen