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Supporter timezone: Asia/Karachi (GMT+05:00)

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Last updated by Waqas Bin Hasan 4 days, 4 hours ago.

Assisted by: Waqas Bin Hasan.

Author Posts
January 23, 2025 at 7:04 am #16625684

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for your patience and cooperation. I've split the issue to https://wpml.org/forums/topic/split-translations-disappear-in-ate/ and working on it.

I'll update you soon on that in the said ticket.

February 24, 2025 at 7:53 am #16739211

marinoD

Hi Waqas,

Since I can no longer post a response via the other ticket, I'll just do it this way. First of all, thank you for the support and time you took for the problem with the translations. So far I am not experiencing any more problems with the pages.

As for the new website where I started with the translations (as I mentioned in the other ticket), everything is also going pretty well. The only thing I sometimes experience there is that when translating a segment, the saving suddenly doesn't work anymore. Not with CTRL-Enter and also not by clicking on the icon. After a refresh (F5) of the page it does work again. If there is a lot of text in a segment and I want to select a certain part of the text, it sometimes loses the selection and suddenly everything is selected. But these may still be minor issues due to the new update of the plugin.

But otherwise, everything works perfectly.

Waqas, thanks again for the support!
Best regards,
Marino

February 24, 2025 at 12:20 pm #16740885

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates.

The other ticket has been closed due to inactivity for a very long time while waiting for your reply.

For the issue mentioned in this ticket, and for those minor translation editor issues you mentioned recently, our team is aware of these and the issue has been further escalated to our dev team.

Normally such issues may also happen due to browser cache, so for now you can try reloading (or force reload CTRL + F5/reload) the editor.

However, I'll update you if there's more progress on it. Although I've set this forum ticket status accordingly and it may not close automatically. But in case you find it closed and aren't able to reply later in the future, please feel free to open a new ticket while referencing to this.

Thanks again and have a great time.