Unable to assign Credits and “marked for later” issue

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Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: Documentation request

This topic contains 22 replies, has 0 voices.

Last updated by Carlos Rojas 4 days, 19 hours ago.

Assisted by: Carlos Rojas.

Author	Posts
October 7, 2025 at 12:27 pm #17463708
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Do you authorize us to register the site with one of our keys and create a video showing the steps to solve the issue?
October 8, 2025 at 2:41 pm #17467755
jan-hinrichF-2	Sure. Tahk you!
October 8, 2025 at 2:41 pm #17467756
jan-hinrichF-2	Sure. Thank you!
October 9, 2025 at 8:33 am #17469890
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Good morning! I created this video: hidden link showing how to correctly register WPML on your site and how to send the translation credits.
October 14, 2025 at 12:37 pm #17483778
jan-hinrichF-2	Thank you, that's exactly what I have done before, and right now again. (Screenshot) - At least, I see the site now on the "Manage credits for Automatic Translation" page. -- The site is marked as inactive though (Screenshot) - I don't see the assigned credits badge as in your video - when I remember correctly, I had more credits available (Screenshot)
October 14, 2025 at 1:25 pm #17484205
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you for your feedback. I have updated our 2nd-tier specialists about this issue, and I will get back to you as soon as I get more information.
October 16, 2025 at 3:52 pm #17491430
maurizioL-9	Join this conversation because I''ve the same problem. It's not about credits or plugin registration, but about the "marked for later" status that appears in ATE when translating posts. The strings in this status are already translated into WPML taxonomy translations. They appear translated, but with this "marked for later" status, I can't reach 100% completion. Only if I translate them again—copying and pasting the translation isn't enough—this problem is solved. Using credits unnecessarily is the least of the inconvenience I can mention here. Thank you in advance for support
April 23, 2026 at 12:19 pm #17990184
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, This message is to inform you that this ticket is marked as resolved. If you continue experiencing this problem, you need to register the site with a new registration key, and the issue should be solved. Please don't hesitate to contact us if you need our assistance in the future with WPML. We are here to help. Have an excellent day!