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This topic contains 21 replies, has 0 voices.

Last updated by maurizioL-9 4 days, 20 hours ago.

Assisted by: Carlos Rojas.

Author Posts
October 7, 2025 at 12:27 pm #17463708

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

Do you authorize us to register the site with one of our keys and create a video showing the steps to solve the issue?

October 8, 2025 at 2:41 pm #17467755

jan-hinrichF-2

Sure. Tahk you!

October 8, 2025 at 2:41 pm #17467756

jan-hinrichF-2

Sure. Thank you!

October 9, 2025 at 8:33 am #17469890

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Good morning!

I created this video: hidden link showing how to correctly register WPML on your site and how to send the translation credits.

October 14, 2025 at 12:37 pm #17483778

jan-hinrichF-2

Thank you, that's exactly what I have done before, and right now again. (Screenshot)

- At least, I see the site now on the "Manage credits for Automatic Translation" page.
-- The site is marked as inactive though (Screenshot)
- I don't see the assigned credits badge as in your video
- when I remember correctly, I had more credits available (Screenshot)

SCR-20251014-mzfz.png
SCR-20251014-mxzg.png
SCR-20251014-myri.png
SCR-20251014-mxdj.png
October 14, 2025 at 1:25 pm #17484205

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you for your feedback.

I have updated our 2nd-tier specialists about this issue, and I will get back to you as soon as I get more information.

October 16, 2025 at 3:52 pm #17491430

maurizioL-9

Join this conversation because I''ve the same problem.

It's not about credits or plugin registration, but about the "marked for later" status that appears in ATE when translating posts.

The strings in this status are already translated into WPML taxonomy translations.
They appear translated, but with this "marked for later" status, I can't reach 100% completion.

Only if I translate them again—copying and pasting the translation isn't enough—this problem is solved.

Using credits unnecessarily is the least of the inconvenience I can mention here.

Thank you in advance for support