Usually there are no problems to update but in the past few days I am not able to update the plugin. In the Installer Support page I get an error for WPML API server
Log says:
Request URL hidden link
Response: Your site can't communicate with
Component: products-connection-test
It's like this for at least 2 days - last time it seems to have worked as per the log is 28.08.2023. See log attached as image.
I went through the forum tickets and tried all things recommended there. There is one thing I was advised by my hosting (they confirm nothing is blacklisted with them) is to ask you if you are blocking traffic from this domain (the same happens for other websites we have as well BUT not all of them).
Yes, the hosting already confirmed nothing is blocked. I also cleaned caches, disabled security plugins.
On this date I moved the live site DB to this site (it is a DEV version where we update plugins) and I updated WP to the latest version before I get to update WPML and see this problem.
Keep in mind that we do this process for a few sites and other sites do not have this issue after the same steps were taken (they are on the same hosting).
In one of the topics here I read that WPML may block traffic from sites. Could that be a reason?
The systems team said that the main domain needed to be whitelisted, that's why it was not working.
Please try again now.
Mihai
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