Unable to remove the translation credits

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Tagged: ATE

This topic contains 5 replies, has 3 voices.

Assisted by: Bigul.

Author	Posts
March 8, 2023 at 12:37 pm #13199001
Ger O’Shea	Can you please fix the credits? It has nothing to do with my website. The bug is inside the WPML platform. Can you please have a look here - hidden link
March 8, 2023 at 3:24 pm #13200223
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. I have shared the details with our ATE team and waiting for their expert opinion. We will get back to you soon. Please wait. -- Thanks! Bigul
March 10, 2023 at 4:39 pm #13219599
Ger O’Shea	Any news?
March 13, 2023 at 7:29 am #13228463
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello, Please check it now. Our ATE team has removed the credits from hidden link and added them to your WPML.org account. This issue was happening because of a mismatch in ID. -- Thanks! Bigul
March 16, 2023 at 7:23 pm #13263967
lennyO-2	Same problem on my side. Can't add or remove credits, I can't see my credits. New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/unable-to-remove-the-translation-credits-2/