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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 4 replies, has 2 voices.

Last updated by Osama Mersal 12 months ago.

Assisted by: Osama Mersal.

Author Posts
May 16, 2024 at 12:13 am #15632498

andreaC-151

Tell us what you are trying to do?
i'm trying to translate divi header with mega menu and divi footer, in translation panel seems to be ok but don't appear correctly in language page

Is there any documentation that you are following?
i followed tutorial but doesn't work and i've already spent credit unusefully

Is there a similar example that we can see?

What is the link to your site?

hidden link

May 16, 2024 at 7:36 am #15633251

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

May 16, 2024 at 2:31 pm #15635854

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I checked the header and footer templates, but they are not translated. Kindly check the following URLs:

Header: hidden link

Footer: hidden link

Best regards,
Osama

May 20, 2024 at 7:47 pm #15647308

andreaC-151

it seems header now it's ok but in some parts of the footer wpml doesn't transalte. i attach photo

Screenshot 2024-05-20 164451.png
May 21, 2024 at 7:15 am #15648136

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

The only untranslated strings I see are the useful links buttons. I checked them in the footer template, and these strings are added as custom text in the dynamic URL button.

In order to translate them, please go to this page, switch the language from the top admin bar, edit the translated footer, and change the custom text strings in the button. (hidden link)

Best regards,
Osama

The topic ‘[Closed] Unable to translate divi header with mega menu and divi footer’ is closed to new replies.