Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 1 month ago.

Assigned support staff: Carlos Rojas.

Author Posts
October 19, 2019 at 6:35 pm #4788153

joacimW

I am trying to: Add something to the cart and the go to "Om oss".

Link to a page where the issue can be seen: hidden link

I expected to see: A page

Instead, I got: A broken page and an error message in the error_log;

2019-10-19T18:18:22+00:00 CRITICAL Uncaught Error: Call to undefined method WP_Post::get_id() in /home/wse/subdomains/bloms/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-wc-strings.php:80
Stack trace:
#0 /home/wse/subdomains/bloms/wp-includes/class-wp-hook.php(286): WCML_WC_Strings->translated_attribute_label('Ben\xC3\xA4mning', 'benamning', Object(WC_Product_Variable))
#1 /home/wse/subdomains/bloms/wp-includes/plugin.php(208): WP_Hook->apply_filters('Ben\xC3\xA4mning', Array)
#2 /home/wse/subdomains/bloms/wp-content/plugins/woocommerce/includes/wc-attribute-functions.php(211): apply_filters('woocommerce_att...', 'Ben\xC3\xA4mning', 'benamning', Object(WC_Product_Variable))
#3 /home/wse/subdomains/bloms/wp-content/plugins/woocommerce/includes/wc-template-functions.php(3550): wc_attribute_label('benamning', Object(WC_Product_Variable))
#4 /home/wse/subdomains/bloms/wp-content/plugins/woocommerce/templates/cart/mini-cart.php(62): wc_get_formatted_cart_item_data(Array)
#5 /home/wse/subdomains/bloms/wp-content/plugins/woocommerce/incl i /home/wse/subdomains/bloms/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-wc-strings.php på rad 80

October 21, 2019 at 3:33 pm #4795859

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

1.- I would like to ask you to follow this steps in order to isolate the cause of the issue:
- Back up your site first before making any change, this is for security reasons.
- Update all outdated plugins and themes.
- Flush any cache memory that might exists.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- If the issue is gone, activate one by one to see with which one there is an interaction issue.

Could you tell me the result of this steps?

2.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Kind regards,
Carlos