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Supporter timezone: Asia/Singapore (GMT+08:00)
Tagged: Bug
This topic contains 71 replies, has 2 voices.
Last updated by Kor 1 year, 7 months ago.
Assisted by: Kor.
Author | Posts |
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October 16, 2023 at 9:36 pm #14589081 | |
louisN-4 |
this is our slow query log, as i said the db queries are looping |
October 17, 2023 at 6:57 am #14590221 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thank you for responding. I've received feedback from our 2nd Tier Support, and here's what they've pointed out: The language column does indeed exist in the icl_translations table. However, the problem lies in the absence of an alias in the query referred to as "wpml_translations," which is causing an error. Could you please provide the complete error stack trace so that we can gain a better understanding of how this query is being invoked? Based on our understanding, it appears that this query is not originating from WPML. |
October 17, 2023 at 7:53 am #14590713 | |
louisN-4 |
hello, can you plase resolve this? |
October 17, 2023 at 8:31 am #14591349 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. They are checking on this again and will come back to you. |
October 17, 2023 at 10:19 am #14592877 | |
louisN-4 |
ok waiting |
October 17, 2023 at 1:25 pm #14594893 | |
louisN-4 |
any update? |
October 17, 2023 at 1:35 pm #14594931 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thank you for your understanding. We have additional feedback and a follow-up request. Our second support team member has examined your WPML database tables and can confirm that all the columns in the WPML translation table are present. Regarding the performance issue, there's an existing ticket available here: https://wpml.org/forums/topic/options-autoload-slow-ttfb/ , and we've already provided you with an update on that matter. However, for the database error or looping issue, we kindly request that you provide a complete error stack so that we can investigate the root cause of the error. Maybe you can check with your developers or Web admins? Please keep the performance and database issues separate, as they are not related. |
October 17, 2023 at 1:48 pm #14595069 | |
louisN-4 |
i believe their is a big problem in language barrier and someone not reading the full ticket BUT HERE IT IS AGAIN: 1. i told you to go to query monitor, and see the 3 looping queries that are not suppose to work constantly as they do 2. we gave you our mysql slow queries, that would show you that the queries above are running in a loop 3. this is another error we saw in our debug log [15-Oct-2023 22:24:16 UTC] שגיאת מסד נתונים Unknown column 'wpml_translations.language_code' in 'IN/ALL/ANY subquery' לשאילתה SELECT SQL_CALC_FOUND_ROWS lsk_posts.ID FROM lsk_posts LEFT JOIN lsk_term_relationships ON (lsk_posts.ID = lsk_term_relationships.object_id) WHERE 1=1 AND lsk_posts.ID IN 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|
October 17, 2023 at 1:53 pm #14595113 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thank you for responding. I will reach out to them once more, and I sincerely apologize for any inconvenience or delay. I'll get back to you as soon as I have gathered the necessary feedback. |
October 17, 2023 at 6:31 pm #14597249 | |
louisN-4 |
what new, this is totally ruining our site |
October 17, 2023 at 7:31 pm #14597669 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your patience. No updates yet but I will come back to once I've feedback. |
October 17, 2023 at 11:51 pm #14598413 | |
louisN-4 |
i hope you will bring some good news in the morning |
October 18, 2023 at 8:26 am #14599975 | |
louisN-4 |
whats up, you know this is urgent right? |
October 18, 2023 at 9:21 am #14600755 | |
louisN-4 |
the server still spikes because you yet to fix the looping db |
October 18, 2023 at 10:30 am #14601655 | |
Kor WPML Supporter since 08/2022
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I have received some feedback from our 2nd Tier Support team, and it appears that there is an error with insufficient information. We can see a calling stack that shows the function's calling sequence, but the error details are limited. Here's an example of the calling stack: 0, 12 נוצרה על ידי require('wp-blog-header.php'), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, QM_DB->query The issue seems to be related to a specific query in which the error occurs. Despite the column existing in the database table, it appears that the query itself might be incorrect as there are no table joins. Therefore, it's important to pinpoint how to replicate this error in action so that we can investigate and address it effectively. If we can identify the circumstances under which this error occurs, we will have a better chance of resolving it. |
The topic ‘[Closed] URGENT – WPML DB LOOPING’ is closed to new replies.