This thread is resolved. Here is a description of the problem and solution.
Problem: The client translated the homepage into English and German using WPML, expecting the URLs to be nissei.nl/en and nissei.nl/de respectively. However, both URLs redirected to the original Dutch URL, nissei.nl, as did the URL nissei.nl/en/machines/, which redirected to nissei.nl/machines/. Solution: We identified that the redirection issue was caused by settings in the Yoast SEO plugin. We recommended checking and adjusting the redirection settings within the Yoast plugin to resolve the problem. Additionally, we advised updating WPML and its add-ons to their latest versions to ensure compatibility and functionality, especially if further investigation into the issue was required. We also emphasized the importance of making a full site backup before making any changes.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I translated the homepage to English and German using WPML. The original homepage is at nissei.nl. I expect the URL of the homepage in English to be nissei.nl/en and in German to be nissei.nl/de, but both redirect to nissei.nl. Similarly, the URL nissei.nl/en/machines/ redirects to nissei.nl/machines/. I am following the getting started guide.
Symptoms:
The translated URLs for English and German redirect to the original Dutch URLs instead of displaying the translated pages.
Questions:
Is there a setting that I am missing to prevent the redirection of translated URLs?
Why does the translation tool not prevent the redirection as expected?
We do use you Permalink Manager Lite. There are settings for third party plugins (as WPML). I changed and checked, but no effect so far.
There is not set a specific permalink for the homepages in this plugin.
The translation for the about page does work well:
Dutch: hidden link
English: hidden link
German: hidden link
As soon as the pageslug is the same (for example service is the same in Ducth and English) is does not work anymore.
Dutch: hidden link
English: hidden link (not found)
There is a redirection coming from the Yoast SEO plugin. Please see the attached screenshot. Please check the redirection settings of the Yoast plugin to fix this problem.
In addition, please update WPML and its add-ons to their latest versions. This may or may not solve the issue, but it is required if further investigations are needed.
**** Important! Please make a full site backup (files and DB) before you proceed with those steps****
If my suggestions do not help, please give me access to your site. I'm enabling a private message for the following reply. Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--
Please note that my weekend is Friday-Saturday, and I'll be able to continue to check this issue and help you on Sunday.
Thank you very much! I totally forgot about Yoast redirects. this solved the issue!
Manage Cookie Consent
We use cookies to optimize our website and services. Your consent allows us to process data such as browsing behavior. Not consenting may affect some features.
Functional
Always active
Required for our website to operate and communicate correctly.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
We use these to analyze the statistics of our site. Collected information is completely anonymous.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
These cookies track your browsing to provide ads relevant to you.