This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with saving and creating multi-language products with several hundred variations, which was taking a long time to complete.
Solution:
1. We confirmed that the issue had been tested on a site clone and the changes were working.
2. We instructed the client to edit a specific file by navigating to "Plugins -> Plugin Editor" and overwriting the mentioned code lines, emphasizing the importance of making a backup before making any changes.
3. We informed the client that we could not provide an ETA for the release that includes these changes, as the priority might be lower due to the lack of similar reports from other clients.
4. We updated the files on the client's site and asked the client to try saving the product again, noting that it should now take around 30 seconds without getting "stuck".
If you're experiencing a similar issue, we recommend you try the steps mentioned above. However, please be aware that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 33 replies, has 3 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Marcel.
