Background of the issue:
I want to know whether there is any hook available that can modify the target language code (for example, zh-hans to zh-cn) runtime after clicking on the "Send all items for translation" button but before sending for translation. The site I need help with is hidden link.
Symptoms:
No specific issue or error message mentioned.
Questions:
Is there a hook available in WPML to modify the target language code at runtime when after clicking on the "Send all items for translation" button but before sending items for translation? I'm trying to use the hook like 'wpml_tm_batch_factory_elements', but not sure whether it will work or not.
In my website, I want to use a URL like hidden link (for example), where "zh-tw" denotes the language code of "Chinese Taiwan" (here it is a custom language). Now, WPML offers "zh-hant" as the "Chinese (Traditional)" to be used, but at the same time it also offers to create custom language. So, I've created a custom language "Chinese Taiwan" where language code and default locale is "zh-tw" and "zh_TW" respectively, and before did it I've only renamed default locale of "Chinese (Traditional)" to "zh_TWW".
While I'm sending a post for translation to "Chinese Taiwan", it is not working, but if I removed the "Chinese Taiwan", added "Chinese (Traditional)" and sent it for translation, then it is working.
Now, my goal is to use "Chinese Taiwan" instead of "Chinese (Traditional)" and behind the scenes the target language code will be changed from "zh-tw" to "zh-hant" after clicking on the "Send all items for translation" button but before sending it for translation, so that it will work (as mentioned above).
Can someone please help me? It's taking too much time to get assistance from your end, which is not expected. I know there was a weekend, but today is Monday and your office hour has already started.
Request: Please assign someone from your team who is in Asia timezone that would be helpful.
Please note that our team is offline during the weekend, and we address tickets in the order they are received. I hope this clarifies the response time.
I'll attempt to find a supporter who is more closely aligned with your timezone to assist you better. In the meantime, please review the following:
1. Go to WPML->lanugages->edit languages
2. Change the default language for Chinese Traditional to zh_TWW and update
3. Add a new language -> add the code to zh-tw, and default locale to zh_TW
4. Map it to Chinese Traditional and save
5. Go to WPML->Translation Management->Tools->Language Mappings-> verify it';s mapped there to CN Traditional as well
Once done you will be able to translate automatically with Microsoft's engine
The language needs to be mapped because the engines do not recognize the language code zh-tw instead they are looking for zh-hant, it is not based on the default locale.
Hi, Bobby. It is difficult for me to discuss the issue, seek assistance from you, and report back to you on the outcome because we are in different timezones. So, in order to speed up this process (back and forth), I would request you to please assign someone from the Asia time zone.
This is Ahmed Mamdouh from the translation proxy team and I'll help you with this issue.
First, I want to express my sincere apologies for the inconvenience you are facing and I promise I'll solve this issue as fast as possible.
I'll do the needed mapping for you, but I need you to provide me with 2 things to solve this issue:
1- Project ID: Go to WPML -> Support -> Troubleshooting and press "Ctrl + f" and type "icl_translation_projects" and send me a screenshot.
2- A screenshot from the languages page: Go to WPML -> Languages -> Edit Languages and send me a screenshot of this page to see the codes configured in the website and make the right mapping for your project.
Thanks for your understanding and cooperation,
Ahmed Mamdouh.
It is working now. Thanks for your help, but we need to map this on our production site as well. So let me know if you need the same details for our production site as well or if something else is needed. Also, please make sure this conversation is private, as we are going to share our production details.
No need to provide me with the production site details, I already added the needed mapping to your production site.
Please test it by sending the jobs from the production site and let me know how it goes.
Best regards,
Ahmed Mamdouh.
seemaD confirmed that the issue was resolved on 2024-10-23 12:23:19.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
