Problem: You are unable to send content for translation using the latest WPML plugin. Solution: First, ensure that your user account is assigned as a translation manager. This is crucial as having multiple translators and translation managers can sometimes lead to permissions issues. For more details on user roles and capabilities, please visit WPML Admin Capabilities. After confirming your user role, please try sending the content again by navigating to WPML → Translation Management.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML Support Forum.
Problem: The client wants to modify the batch name on their site using functions.php but is unsure if there is a WPML hook available for this purpose. Solution: We reviewed the client's request and confirmed that there is no existing WPML hook that allows modification of the batch name directly from functions.php. This task requires custom development, which is outside the scope of our support.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
