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Tagged: Credits
This topic contains 1 reply, has 2 voices.
Last updated by Mihai Apetrei 2 weeks, 6 days ago.
Assisted by: Mihai Apetrei.
Author | Posts |
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October 25, 2024 at 4:14 pm #16331640 | |
walterS-22 |
Background of the issue: Symptoms: Questions: |
October 25, 2024 at 9:59 pm #16332344 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Hi there. Those credits probably got stuck. So, please let me explain why I think this situation with the credits might be happening. When you initially install and set up WPML, an automatic translation account ID is created. If you uninstall/reset WPML or reinstall/set WordPress from scratch, a new automatic translation account ID will be generated, and the credits will remain in the old account. On this page (https://wpml.org/account), can you click the "add/remove credits” button and move the credits back to your WPML.org account? You can also have the credits returned if you remove the existing key from here (https://wpml.org/account/sites/) and then create a new one, then go to your site's backend > Plugins > Add new > Commercial > UNregister WPML from the old key > REregister WPML with the new key. Then, please go here (https://wpml.org/account/sites/) > remove the current site key > generate a new one > then go to your website's backend > Plugins > Add new > Commercial > UNregister WPML from the old key > RE-register WPML with the new key. Now, you can re-add the credits to your site by following the steps here: Please let us know if that works fine for you. Mihai Apetrei |
October 27, 2024 at 12:54 pm #16334630 | |
walterS-22 |
Thank you, the solution you proposed has worked, thank god. I am very happy. Best regards to you, Mihai. |