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This topic contains 27 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 9 months ago.

Assisted by: Mateus Getulio.

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August 24, 2023 at 8:55 pm #14288257

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thank you for providing the access url.

We have just double-checked the website, but so far we weren't able to reproduce the issue you reported with the variations. We opened a few product translations without problems.

Am I missing some fundamental step here? Please let us know how exactly we can check the problem. Thank you.

August 24, 2023 at 8:59 pm #14288259

brendad-4

HI THANK FOR REPLY MAKE A NEW PRODUCT AND YOU WILL SEE WHAT HAPPENING

August 24, 2023 at 9:01 pm #14288261

brendad-4

I CANNOT DUPLICATE PRODUCTS AND VARIATIONS IS NOT WORKING WITH NEW PRODUCTS

August 24, 2023 at 10:06 pm #14288351

brendad-4

hi sir i deativate one stock woo and now it works but i did it fast and i not duplicate so i will
look later for checking everything again i keep you post later on

August 28, 2023 at 4:20 pm #14302273

brendad-4

Fatal error: Uncaught Error: Call to a member function is_original_product() on null in /home/customer/www/stoffenzaak.com/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Integrations/Wpml.php:1307 Stack trace: #0 /home/customer/www/stoffenzaak.com/public_html/wp-includes/class-wp-hook.php(310): Atum\Integrations\Wpml->check_product_if_translation(Object(WP_Post)) #1 /home/customer/www/stoffenzaak.com/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array) #2 /home/customer/www/stoffenzaak.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/customer/www/stoffenzaak.com/public_html/wp-admin/edit-form-advanced.php(463): do_action('post_edit_form_...', Object(WP_Post)) #4 /home/customer/www/stoffenzaak.com/public_html/wp-admin/post.php(206): require('/home/customer/...') #5 {main} thrown in /home/customer/www/stoffenzaak.com/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Integrations/Wpml.php on line 1307
There has been a critical error on this website.

August 28, 2023 at 6:22 pm #14302769

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your return.

The error you just reported is not related to WPML, but instead - as the log shows, it is coming from the 'atum-stock-manager-for-woocommerce' plugin:

Fatal error: Uncaught Error: Call to a member function is_original_product() on null in /home/customer/www/stoffenzaak.com/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Integrations/Wpml.php:1307

Since the problem is coming from a different source, may I kindly ask you to contact the "ATUM WooCommerce Inventory Management and Stock Tracking" support team and address the issue with them? I'm afraid they'll have more expertise than us to tell what is wrong with the codes in their files.

Thanks for your understanding, and please keep us posted.

August 29, 2023 at 8:29 am #14305219

brendad-4

hi there i want stop wplm on my site to much conflicts

August 29, 2023 at 8:30 am #14305225

brendad-4

how can i remove wplm with out more problems when i deactivite it still have problems

August 29, 2023 at 9:03 am #14305601

brendad-4

can you move it from my site please

August 29, 2023 at 9:04 am #14305609

brendad-4

so we can clean further

August 29, 2023 at 7:40 pm #14309011

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your reply.

We can check it for you, but we need to know the exact step-by-step to replicate the issue. Otherwise, it would be difficult to debug a problem that we do not know how to reproduce.

If you're really decided to proceed with the reset option, please follow the methods described in our doc related: https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/

Looking forward to your reply. Thank you.

September 5, 2023 at 10:31 am #14343051

brendad-4

hi mateus thank you for reply pffff what i lot of problems we faced to see this working on my site its now working well so thanks for everything you and your team mates thank you!!
only i want to ask how the footer and header chance translation i cannot find please help me with the last this its working well im proud now i really want delete wplm but im happy that i believe and trust in wplm pleace reply the issue footer and header please best regards

September 6, 2023 at 2:35 pm #14353295

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Glad that you were able to resolve this.

Since the original question is resolved, may I kindly ask you to open a different ticket for this new issue?

This will also help other users with similar problems find solutions when searching the forum as well as we avoid mixing lots of questions in one ticket.

Thank you for your understanding. I hope we are good to close here, feel free to contact us any time if you need assistance with our products.

Kind regards,
Mateus.