We have experienced a lot of critical errors on pages translated by WPML

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing critical errors on pages translated by WPML. Deleting and re-publishing the pages temporarily fixes the issue but removes any manual edits made to the translations. The client is seeking a permanent solution.
Solution:
We recommend checking if the content created by coding and showing ACF field values is correctly configured. For example, if a page displays content from an ACF field and the translated page does not show this content, it might be due to the field value not being copied over in the admin area. We suggest editing the field group (e.g., "Flexible Sections") and setting the translation preference of the Flexible field to "Copy" instead of "Translate". After this change, re-translate the page, and the content should appear correctly on the translated page.
For fields like Flexible, Group, Repeater, etc., it's important to set the preference to "Copy" when using the WPML translation editor. For more information, please refer to our documentation on translating custom fields.

If this solution does not seem relevant to your issue, please open a new support ticket with us, and we'll be happy to assist you further.

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Tagged: Documentation request

This topic contains 5 replies, has 3 voices.

Last updated by Long Nguyen 1 year, 5 months ago.

Assisted by: Long Nguyen.

Author	Posts
November 20, 2023 at 9:40 am #14874501
edwinv-4	We have experienced a lot of critical errors on pages translated by WPML. Deleting and re-publishing the page solves this, but also removes any manual edits made to the translation. Can you please check why and solve this?
November 20, 2023 at 10:23 am #14875083
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Would you be willing to provide me with WordPress and FTP credentials so I could investigate the issue directly? https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials.
November 20, 2023 at 2:05 pm #14877811
edwinv-4	By the way, the wp-config has been changed to accommodate better debugging.
November 21, 2023 at 8:25 am #14882913
edwinv-4	Any response?
November 21, 2023 at 10:03 am #14885213
edwinv-4	I would appreciate if this issue could be looked into further.
November 22, 2023 at 8:38 am #14893689
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Edwin, Thank you for contacting WPML support, I'd be happy to help you with this issue. For the page hidden link the translation page hidden link does not display content because the page content is created by coding and shows the ACF field value. But on the translation page, there is no field value in the admin area, please check the attached screenshot. I edit the field group "Flexible Sections" and set the translation preference of the Flexible field to "Copy" (current is "Translate") and re-translate the page from Dutch to Spanish. Now you can see the translation page shows the content as well. For some wrapper/layout fields like Flexible, Group, Repeater, you should set the preference to "Copy" if you use the WPML translation editor. Refer documentation https://wpml.org/documentation/getting-started-guide/translating-custom-fields/ Look forward to your reply. Thanks