[Resolved] Website main page down

Hi there,

Thank you for contacting WPML support!

From what I see, the translated page is the one that's giving the critical error.

The issue you are experiencing would be localizable if you activate the WP Debug Mode in your wp-config.php file.

WordPress includes a debug mode that helps reveal PHP problems.

To enable it, open your wp-config.php file and look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);

To enable the error logging to a file on the server, you need to add yet one more similar line:

define( 'WP_DEBUG_LOG', true );

In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

Depending on whether you want your errors to be only logged or also displayed on the screen, you should also have this line there immediately after the line mentioned above:

define( 'WP_DEBUG_DISPLAY', true );

The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.
If you open wp-config.php and that define statement is not there, you can add it right before this line:

/* That's all, stop editing! Happy blogging. */

Please note that you’ll see everything, not only related to our Plugins.
This will most likely include messages from other plugins, your theme, and sometimes even WordPress core. The messages appear all over the place.
Sometimes they appear right on top, but they can also appear in the middle of the page.

DOC:
https://codex.wordpress.org/Debugging_in_WordPress

After enabling the debug mode, please try to replicate the issue by visiting the translated page and seeing the error. The errors will be either displayed on the screen or logged in the debug.log log file inside the /wp-content/directory.

Looking forward to hearing back from you.