When I activate WPML, speed is decreasing and crashing

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 11 months ago.

Assisted by: Long Nguyen.

Author	Posts
January 17, 2023 at 7:15 pm #12836983
ludovicM-11	Tell us what you are trying to do? Just to activate WPML CMS Is there any documentation that you are following? No Is there a similar example that we can see? No What is the link to your site? akuvoxcanada.com
January 18, 2023 at 8:15 am #12840011
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I'd be happy to help you with this issue. Does the issue happen at that specific time? Now I see the translation page is loaded with good speed. Please check this screen record hidden link Can you please check this issue again? Look forward to your reply. Thanks
January 18, 2023 at 11:53 am #12842389
ludovicM-11	I am not sure about the time. It happens usually in the morning. Like today was 4h ago. I just woke up and had to refresh the assets caching. It can also happen during the day. It is a bit random and happens for about 6 months now. I upgraded the server 2x. In the logs, it says that the memory is exhausted and gives a fatal error. Most of the time it happens when the CMS is up.
January 19, 2023 at 3:24 am #12847409
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Thank you for your feedback. Can you please share the error log in your next reply? I will check if there is an error related to WPML itself. You can also enable a minimal environment as below and see if it helps. - Deactivate all non-WPML plugins - Switch to a standard theme of WordPress ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Look forward to your reply. Thanks

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