[Resolved] When move the website to another domain

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

I am not sure what is the exact 100% process that you are following when migrating websites but our recommendation is to use the Duplicator plugin when you are migrating the site between the testing and live environments.

- https://wordpress.org/plugins/duplicator/

Documentation can be found here:
hidden link

Here is a small tutorial on how to use Duplicator:
hidden link

This should help you perfectly migrate your website while maintaining the exact same setup and also taking care of the search and replace process so that the old links will be overwritten with the new URLs of the new domain you are migrating to (in case you are also changing the domain and not only the server).

I hope that you will find this helpful 🙂 I use only Duplicator each time I want to migrate WP websites. They also have a premium version but if you don't have a huge website with a huge database, the free version should work fine.

The thing is that, if a website is correctly migrated and nothing bad goes on while the migration process runs, the website and WPML should act normally after the migration.

Please let us know how things go.

Mihai Apetrei

Given that you say that migrated website crashes with WPML only, can you do the following:

1. Edit wp-config.php and insert the following lines (just before /* That's all, stop editing! Happy publishing. */ part)

define( 'WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true);
define( 'WP_DEBUG_DISPLAY', false);

2. Reproduce the issue - activate WPML and access the site I believe?

3. Locate the debug log in: /wp-content/debug.log

4. Paste the latest lines here. No need to paste the entire log file, just 10 lines or so will do. Please censor any sensitive information.

https://codex.wordpress.org/Debugging_in_WordPress

But also need this:

- do the above reproducing (so from step 2)
- get the latest server debug logs (you can ask hosting support if unsure how to locate them)

Let us know how it goes or if you need further information!

Does the site work with WPML if you disable String Translation perhaps?

Also, can you please provide us with the debug information, so that we can get a better idea of your setup?

https://wpml.org/faq/provide-debug-information-faster-support/

If not yet the case, make sure to have the latest updates already installed, including not only WPML but also related plugins (such as Elementor, WooCommerce, etc).

https://wpml.org/account/downloads/

Please do the above and let us know if the issue is still happening.

Do you have error logs perhaps? You can get them like this:

1. Edit wp-config.php and insert the following lines (just before /* That's all, stop editing! Happy publishing. */ part)

define( 'WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true);
define( 'WP_DEBUG_DISPLAY', false);

2. Reproduce the issue - browse the site until it hits fatal error.

3. Locate the debug log in: /wp-content/debug.log

4. Paste the latest lines here. No need to paste the entire log file, just 10 lines or so will do. Please censor any sensitive information.

https://codex.wordpress.org/Debugging_in_WordPress

But more importantly we need this:

- do the above reproducing (so from step 2)
- get the latest server debug logs (you can ask hosting support if unsure how to locate them)

I see, can you tell me what happens if you temporarily disable String Translation plugin? Does it work then?

Database error should be recorded at least in server logs, if not in WordPress logs, perhaps memory exhausted limit? I can only help if I have the logs, otherwise we can't know what the underlying issue is.

What if you try this?
https://wpml.org/errata/wordpress-6-3-performance-issues-with-string-translation-in-specific-scenarios/

You can use https://wordpress.org/plugins/wp-downgrade/

Does it help?