The problem is not with the translation. The problem is that the UX builder keeps loading when we update a page, not translating. After disabling the WPML plugin, our website loses access to the NL language version. Although the main language is NL on WordPress, It will redirect to the English version.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
This sound like the content was originally created in English.
I'm happy to offer to take a closer look.
I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.
IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.
However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose.
If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging at https://wpml.org/de/account/websites/.
If you are unable to provide such a copy of the site for testing, please let me know on this ticket.
The private response form looks like this: hidden link
Next time you reply, click "I still need assistance."
Video: hidden link
Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.
