This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Supporter timezone: Asia/Karachi (GMT+05:00)
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 WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting WPML Support. This issue usually happens when the WPML is not registered properly on that site. Can you please try to follow these steps and see if this resolves your issue: 1. Please login to your wpml.org account and go to the Sites page: 2. Delete the hidden link key by pressing the little trash icon and it will return the assigned credits to your WPML.org account as mentioned in this doc: https://wpml.org/documentation/automatic-translation/why-credits-may-be-missing-and-how-to-fix-it/#removing-a-sites-registration-from-wpml-org 3. log in to hidden link site and go to the Plugins >> Add new > Commercial tab and click the ‘Unregister WPML from this site’ link if that link exists. 4. Please click the ‘Register WPML’ link. 5. Click the ‘Get a key for this site’ link. 6 It will generate the Key for your site and you can also assign the credits using that popup. 7. Copy the key, paste it back to the input box, and press the Register button. Please let me know if this resolves your issue or if you need further assistance with this issue. Thank you  |
The topic ‘[Closed] WMPL – impossible to add credits on the website’ is closed to new replies.