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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 6 replies, has 3 voices.

Last updated by Itamar 1 year, 8 months ago.

Assisted by: Itamar.

Author Posts
September 19, 2023 at 11:09 am #14418917

rodolfoM-5

Tell us what you are trying to do? Show booking calendar on translated product pages

Is there any documentation that you are following? Yes, plugin and wpml documentation

Is there a similar example that we can see? No

What is the link to your site? hidden link

When loged in wordpress, booking calendars are showing on all product pages.
When log out, on live page, booking calendar is vissible only on default language, english, page and not visible on spanish, french and norwegian pages.

September 20, 2023 at 6:14 am #14426355

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

While one of my teammates takes care of your case I will provide you with the first debugging steps.

Could you please update your WooCommerce Bookings to its latest version?
https://woocommerce.com/products/woocommerce-bookings/

If after updating it, the situation remains, could you please tell us in a detailed way how you are adding your Booking calendar in your product pages?

Let us know if it helps.
Andrés

September 20, 2023 at 9:51 am #14428407

rodolfoM-5

Thank you Andres,
After plugin update problem still remain.
Booking calendar is a part of woocommerce booking.
After setting product data to "bookable product" and availibility of product in woocommerce part of product page in backend, calendar apear on product page.
Check screenshot
Thank you!

calendario.png
September 20, 2023 at 1:56 pm #14430795

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I'll continue to help you with this issue.

The WooCommerce Bookings plugin is officially compatible with WPML (last tested in April 2021).

https://wpml.org/plugin/woocommerce-bookings/

Nevertheless, please notice (in the link above) that we have two known issues with this plugin. I suspect the issue you are experiencing might be the same or relate to this known issue.

https://wpml.org/errata/a-booking-cannot-be-translated-anymore-if-it-has-been-booked-before/

I want to ask you the following.

1. Did you use WPML's Advanced Translation Editor to translate the bookable products with the problem?

2. Are the products with the problems translated into all your site's languages?

Regards,
Itamar.

September 22, 2023 at 9:19 am #14445327

rodolfoM-5

Thank you Itamar,
1. Yes, we are using Advanced Translation Editor to translate bookable products with the problem.
2. Yes, products with the problems are translated into all site's languages?

Translations are vissible...only booking calendar is not vissible

wpml1.png
wpml2.png
September 25, 2023 at 10:00 am #14456609

rodolfoM-5

Update:
After deactivate litespeed cache plugin, booking calendar apear on translated pages.
But we need litespeed cache. Is there any way to "syncronize" litespeed cache, woocommerce booking and wpml to work properly?
Thank you!

September 25, 2023 at 1:03 pm #14458759

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, and thanks for the further information and testing you provided.

There is one known issue with the Litespeed Cache plugin. You can see it here.

https://wpml.org/errata/litespeed-cache-categories-are-not-synchronised-to-translated-posts/

I'm unsure if this known issue is the issue on your site. We need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

I've already installed WPML, WooCommerc, WooCommerce Bookings, and the LiteSpeed Cache plugins. I also configured WooCommerce and WPML.

Can you please replicate the problem on the test site?

When everything is finished, and you can replicate the problem, please let us know.

The topic ‘[Closed] Woocommerce booking calendar not visible on translated pages on live page’ is closed to new replies.