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[Resolved] WooCommerce email strings have mixed languages

This thread is resolved. Here is a description of the problem and solution.

Problem:

Email strings are mixed when the WooCommerce Order Proposal plugin is active

Solution:

The client reported that the problem came from the third-party plugin WooCommerce Order Proposal. He contacted their support, and this is their reply.

I was also in touch with WP Overnight support (authors 'WooCommerce Order Proposal'). It turned out that the plugin was doing something wrong regarding WPML. The response from support: 'We were reloading textdomains on wpml_language_has_switched hook but also on change_locale, but apparently we don't need to do it on the first.'

I got a modified version of the plugin and this solved the problem. So this ticket can be closed.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 18 replies, has 2 voices.

Last updated by Itamar 1 year, 6 months ago.

Assisted by: Itamar.

Author Posts
January 18, 2024 at 8:46 pm #15202172

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Mick. Thanks for the detailed explanation of this problem.

I'll need to escalate this issue to our second-tier supporters. For this, I need to take a copy of your staging site. To do this, I must install a plugin like UDplicator or All In One Migration.

Do you allow us to install those plugins and take a copy of your site?

Regards,
Itamar.
January 19, 2024 at 8:53 am #15203404

mickS-3

Hi Itamar,

You have my permission to install a plugin to create a copy.

Regards,
Mick
January 21, 2024 at 1:05 pm #15208341

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Thanks, Mick.

I made a copy of your site and escalated the issue to our second-tier supporters. When I have news about this issue, I'll update you here.

Regards,
Itamar.
January 23, 2024 at 10:03 am #15215431

mickS-3

Hi Itamar,

I was also in touch with WP Overnight support (authors 'WooCommerce Order Proposal'). It turned out that the plugin was doing something wrong regarding WPML. The response from support: 'We were reloading textdomains on wpml_language_has_switched hook but also on change_locale, but apparently we don't need to do it on the first.'

I got a modified version of the plugin and this solved the problem. So this ticket can be closed. Thanks for your help and patience.

Regards,
Mick
January 23, 2024 at 10:51 am #15215744

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Mick.

Thanks a lot for updating us on this issue and providing the response from the support of the WooCommerce Order Proposal. This is helpful!

Best Regards,
Itamar.