Woocommerce Integration Problem with my Appointment APP

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with product availability synchronization between Turkish and English versions of their website using WPML and the Easy Booking plugin for WooCommerce. While the main site is in Turkish, products reserved in Turkish still appear available in English, but this issue does not affect all products.
Solution:
We first asked the client to confirm the name of the appointment plugin and to check if it is listed on our compatibility page at WPML compatible plugins. We also provided documentation on managing bookings and appointments with WPML at WPML and WooCommerce Booking.
Upon learning the plugin in use was 'Easy Booking', which is not listed in our compatible plugins at WPML compatible plugins, we recommended contacting the plugin's authors or support service to inquire about its translatibility and for a guide on translating its functionalities.

If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by Carlos Rojas 11 months, 2 weeks ago.

Assisted by: Carlos Rojas.

Author	Posts
May 14, 2024 at 8:43 am #15624003
mugeM	Products are reserved on this website. The problem is, the main language of the site is Turkish, we made the site in English with WPML. A product reserved in Turkish appears to be available in English, which creates a very serious problem. hidden link
May 14, 2024 at 9:20 am #15624378
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us Could you provide the name of the plugin used for appointments? Also, please check if the plugin appear in our list of compatible plugins: https://wpml.org/plugin-functionality/booking/ I have found this documentation that might be helpful to understand how the bookings and appointments are managed in this plugin: https://wpml.org/plugin/woocommerce-booking-appointment/ Regards, Carlos
May 14, 2024 at 12:19 pm #15625283
mugeM	I dont have any issue of translating on plugin. Like i said, i just have issue on syncronazing my appointements
May 14, 2024 at 2:07 pm #15625807
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Depending on the code of the appointment plugin, the synchronization should be a configuration issue. That is the reason why I asked you to confirm the name of the appointment plugin installed on your site and shared two links where you will find more information that could give you an idea what could be the correct configuration.
May 15, 2024 at 8:35 am #15628321
mugeM	I am using Easy Booking for WooCommerce Also i dont have this issue on every product. In a way I don't understand, it is only available on some products.
May 15, 2024 at 8:40 am #15628455
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you for this clarification. The 'Easy Booking' plugin doesn't appear in our list of compatible plugins: https://wpml.org/plugin/ which means that our compatibility team hasn't verified it yet. I recommend you to start asking the plugin's authors -or support service- if the plugin is translatable and if they have a guide on how to translate their functionalities.