This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to see options for color and size for variable products in the English translation of their WooCommerce store, although it was working in the Greek language.
Solution:
First, we recommended the client to ensure they are using the latest versions of WordPress, WPML plugins, WooCommerce, and their theme. We also advised increasing the WP Memory Limit to at least 256 MB and the MaxInputVars to 10000 for better performance.
After further debugging, we found that the translation for attribute terms did not exist in the database. We then provided the following steps:
- Translate the attributes to English from Greek at WooCommerce>>WooCommerce Multilingual>>Attributes screen.
- Go to WooCommerce>>WooCommerce Multilingual>>Status and click on the *Troubleshooting* link at the bottom of the screen.
- Select *Update products count* & *Sync products variations* options, and run the troubleshooting action.
- Edit the variable product in the original language and go to Variations.
- Expand a variation, change the price to trigger the save button, revert the change, and then save.
We advised the client to perform these steps after a full site backup and to check the product on the frontend to ensure it is synced to the translation.
If the solution provided here is not relevant due to being outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
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This topic contains 33 replies, has 3 voices.
Last updated by 1 year, 5 months ago.
Assisted by: Bigul.