Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are preparing a hotel website and using a plugin that is compatible with your template. You have rooms listed in a custom post type with prices and dates. When you change the currency, it does not multiply at the appropriate exchange rate.
Solution:
The multicurrency feature of the WooCommerce Multilingual plugin is designed to work exclusively with WooCommerce products. Since the 'Rooms' are not WooCommerce products, the multicurrency feature does not work for them. To change the price or currency of the rooms based on a selected currency, you should check with the theme support to see if this functionality is available. If they don't support it, you may need to consider a custom coding approach.

If this solution does not resolve your issue or seems irrelevant, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 11 months ago.

Assisted by: Prosenjit Barman.

Author Posts
June 11, 2024 at 10:13 pm #15729056

giorgiG-7

Background of the issue:
Hello, I am preparing a website, I chose your plugin because it is compatible with the template. We have a hotel website with room reservations, and I need it to multiply on the exchange rate. The rooms (with prices and dates) are listed in the custom post type.

Symptoms:
I change the currency, but unfortunately it does not multiply at the appropriate exchange rate.

Questions:
Why does the currency not multiply at the appropriate exchange rate?
Is the custom post type causing the issue with the currency exchange rate?

June 12, 2024 at 8:05 am #15729788

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for contacting WPML Support.

The Multicurrency feature of the WooCommerce Multilingual plugin is designed to work exclusively with WooCommerce and its products. It appears that the 'Rooms' you mentioned are not WooCommerce products, which is why the multicurrency feature is not working for them.

If you want to change the price or currency of the rooms based on a selected currency, you may need to check with the theme support to see if this functionality is available. If they don't support it, you may need to consider a custom coding approach. I hope they can assist you better in this case.

Feel free to let me know if you have any other questions. I'm here to help.

Best regards,
Prosenjit

June 18, 2024 at 9:13 am #15747993

giorgiG-7

They couldn't help me, Can you recommend me something to write custom code

Any hooks or recommendations so that I can write the code,

I'm a beginner and I couldn't find a solution