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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing a slow website when managing orders with WooCommerce Multilingual & Multicurrency activated.
Solution:
We recommend updating to the latest versions of WPML and String Translation, which are focused on addressing performance issues with WordPress 6.3 and later. To update, follow these steps:
1. Navigate to Plugins -> Add New -> Commercial tab and click the 'Check for updates' button to refresh the plugins list.
2. Alternatively, visit https://wpml.org/account/downloads/, log in to your WPML account, click 'Download WPML manually' to expand the plugins list, download the plugins, and upload them via Plugins -> Add New -> Upload.

IMPORTANT: Before proceeding, ensure you take a full backup of your website and database. We highly advise performing these updates on a staging or development site first to avoid compromising your live website.

If this solution doesn't look relevant, please open a new support ticket in our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 9 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
September 12, 2023 at 8:36 pm #14386105

johanB-32

When WooCommerce Multilingual & Multicurrency is active it makes our website very slow when managing orders. When inactive this problem doesn´t occour.

September 13, 2023 at 10:05 am #14389015

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

I'll advise to update to the latest versions of WPML and String Translation, mainly focused on performance issues vs WordPress 6.3.

You can either do this from Plugins -> Add New -> Commercial tab and click Check for updates button to refresh the plugins list.

On the other hand, you can go to https://wpml.org/account/downloads/ after login to your wpml.org account, click "Download WPML manually" to expand the plugins list, download and upload via Plugins -> Add New -> Upload.

There are new versions of WPML and String Translation (see attached).

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try this on a staging/dev site first, so your live website isn't compromised.

Please let me know.

Regards.

Screenshot 2023-09-12 115141.png