[Resolved] WooCommerce Multilingual & Multicurrency white screen after starting wizard

Hi,

Thank you for contacting WPML Support. Could you please follow the below steps and let me know how it goes:

1. Please make sure the minimum requirements for WPML are met:
https://wpml.org/home/minimum-requirements/

2. Please make sure you are using the latest version of the theme and plugins on your site.

3. Please enable error reporting on your site to examine the latest error log. To do so, open your ‘wp-config.php’ file and look for ‘define(‘WP_DEBUG’, false);’. Replace it with the following code:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
 
define( 'SCRIPT_DEBUG', true );

After adding the above code, please reload the backend/frontend, and check if it generates a debug.log file in the wp-content directory. Please share its contents with us.

Thank you

Okay sure, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you