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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to update WooCommerce product settings for the WooCommerce pre-orders plugin, but these settings are not being copied to other languages.

Solution:
If you're experiencing issues with WooCommerce pre-orders settings not being copied to translations, we recommend the following steps:

1. Go to WPML > Settings and scroll down to the Custom Field Translation section.
2. Click on the Show System Fields link.
3. After the page refreshes, search for

_wc_pre_orders

in the Custom Field Translation section.
4. Four fields related to the Pre-order plugin should appear. Set the translation preference for these fields to Copy and save your changes.
5. Open the product that will be on pre-order in the Editor, make a minor modification to the title, and update the changes. Then, update the translation as well.

This should ensure that the pre-order settings are copied to the translated versions of the product. If the solution provided here is not relevant to your case, either because it's outdated or not applicable, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 1 month ago.

Assisted by: Prosenjit Barman.

Author Posts
March 29, 2024 at 9:45 am #15463599

Angelic Engel

I am trying to: update a WooCommerce product with settings for the WooCommerce pre-orders plugin but these settings are not copied to the other languages. Are you aware of this issue? What can i do to make this plugin compatible with WPML?

Link to a page where the issue can be seen:-

I expected to see: updated settings in other languages

Instead, I got: settings aren't update in other languages

Schermafbeelding 2024-03-29 104202.png
March 29, 2024 at 2:04 pm #15464577

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're having. Given that the Pre-order information is inserted via custom fields, the translation preference for these fields should be set to “Copy”. This will allow the field information or settings to be copied to the translation. Here are the steps you can follow:

- Navigate to WPML > Settings and scroll down to the “Custom Field Translation” section.
- Click on the “Show System Fields” link.
- After the page refreshes, input “_wc_pre_orders” in the search box within the Custom Field Translation section.
- Four fields related to the Pre-order plugin should appear in the results. Set the translation preference for these fields to “Copy” and save your changes.
- Once this is done, open the product that will be on pre-order in the Editor.
- Make a minor modification to the title and update the changes. Afterward, update the translation as well.

The steps above will help in copying the pre-order information to the translated page. Please feel free to let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit