This thread is resolved. Here is a description of the problem and solution.
Problem:
Client is unable to add products to the automatic translation queue on their WooCommerce site, which is being translated from Dutch to English using WPML's automatic translations with pay-as-you-go. The issue was specifically was with product post type belongs to WooCommerce.
Despite running the first batch of automatic translations, WPML indicates 'No translations in the queue', and the products remain untranslated as indicated by the '+' symbols in the English column on the WooCommerce page.
Solution:
We recommend the following steps to resolve the issue:
1. Navigate to WPML -> Support -> Troubleshooting.
2. Run the troubleshooting functions one by one. For guidance, refer to this screenshot: https://prnt.sc/a1Ol7gTCRHc9.
3. Update the default product.
4. Update the translation.
If the issue persists:
1. Go to WPML => Translation Management.
2. Filter the list by the "product" post type.
3. Select multiple products.
4. Choose the "Translate automatically" option.
5. Click on the "Start translating" button.
For more information on automatically translating multiple translation jobs in bulk, visit these documentation pages:
- Automatically Translating Multiple Translation Jobs in Bulk
- https://wpml.org/documentation/support/wpml-troubleshooting-options/
If this solution does not seem relevant to your issue, please open a new support ticket with us for further assistance.
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This topic contains 8 replies, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Minesh.
