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[Assigned] WooCommerce Reviews on "Reviews Block"

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This topic is split from https://wpml.org/forums/topic/i-translated-all-woocommerce-reviews-but-they-dont-appear-translated-on-the-frontend/

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This topic contains 2 replies, has 0 voices.

Last updated by basv-25 2 hours ago.

Assisted by: Marcel.

Author Posts
January 31, 2025 at 5:59 pm #16656911

basv-25

Hi Marcel, with the use of the custom code the reviews appear well now on all product pages, so that is really nice.

For the all reviews block, this is a standard woocommerce block and I believe it is handled by WPML. See this https://wpml.org/forums/topic/how-to-show-customer-reviews-block-originally-in-any-language/ topic as well.

It should show the translated reviews. But I'm afraid that because of I need to use custom code to show the translated reviews on the product pages, that I need custom code to make it work with the all reviews block as well. Can your team look into this please?

Thanks so much.
January 31, 2025 at 6:03 pm #16656927

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

can you confirm if the block works when the workaround (child theme) is deactivated?

If not, we may need to reproduce this issue in a sandbox environment. It's unclear why it worked in the linked example, but not on your side. The current workaround should not interfere here, and ideally, no additional workaround should be needed, as the block implementation is technically different from the one on the product page.

Best regards,
Marcel
February 1, 2025 at 10:27 am #16658158

basv-25

Hi Marcel, thank you for creating a new ticket.

I've created a staging environment with only Woocommerce and WPML activated. Theme TwentyTwenty. No additional codes at all.

Here's the link to the all reviews page with the standard woocommerce all reviews block.

hidden link

The translated reviews don't appear unfortunately.

I can give you access to our staging area or I can send you a link where you can download a backup from this environment.

Thank you for your help once more,

Have a nice weekend,