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Supporter timezone: Europe/Vienna (GMT+01:00)
Tagged: Performance
This topic contains 7 replies, has 0 voices.
Last updated by Bigul 6 days, 6 hours ago.
Assisted by: Bigul.
Author | Posts |
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February 14, 2025 at 2:33 am #16704876 | |
ericM-36 |
Background of the issue: Symptoms: Questions: |
February 14, 2025 at 8:38 am #16705285 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. We hope you are using the latest version of WPML(4.7 series). Which hosting service you are currently using? Please share more details about your hosting plan. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/ Also, please share with us the WordPress debug.log(not WPML debug information) to collect more details on this. Refer to the following pages for instructions https://wpml.org/documentation/support/debugging-wpml/ https://wordpress.org/documentation/article/debugging-in-wordpress/ To enable the WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to: // Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check if you are getting any errors or warnings related to WPML in the log file. If you can paste your debug.log to http://pastebin.com/index.php and provide me with that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion). -- Bigul |
February 14, 2025 at 3:11 pm #16707012 | |
ericM-36 |
Hi Bigul, Here are the debug information. Password is your name. WMPL Debug: Debug Log: Kind regards, |
February 14, 2025 at 5:37 pm #16707679 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hi Eric, Thank you for the updates. But both Paste Bin links are asking for the password. So please check it. I have a request. Please upgrade the following configurations for the better performance of the site. It may help. 1) Increase *WP Memory Limit* to *256*(the minimum required memory limit for WPML is *128*). Please check the following links for more details https://wpml.org/home/minimum-requirements/ https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php 2) Increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details or contact your system admin/hosting provider for this purpose. hidden link -- Bigul |
February 16, 2025 at 3:51 pm #16710951 | |
ericM-36 |
Hello Bigul, As stated, password is your Name - "Bigul" I have applied both your recommendations. However, still crippling slow on admin page with occasional error message. Also, I notice my site pages in general are also noticeably slower with WPML active, even when logged out of admin area. Couple of errors in console: Source map error: request failed with status 404 Uncaught (in promise) TypeError: NetworkError when attempting to fetch resource. Kind regards, |
February 16, 2025 at 5:04 pm #16711095 | |
ericM-36 |
Update: Memory change made things worse it seems. Now getting timeout occured errors |
February 16, 2025 at 6:48 pm #16711202 | |
ericM-36 |
One more console error: Source map error: request failed with status 404 |
February 17, 2025 at 8:10 am #16712041 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hi Eric, Thank you for the feedback. Which hosting service you are currently using? Please share more details about your current hosting plan. On which backend pages are you experiencing the most performance slowdown? Are you facing similar issues on any frontend pages? Also, please check if you are getting any errors related to WPML in the server error log while having this bug. May you need your hosting team's support to access the server error log file. -- Bigul |