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Hi! We found in the logs of our website that WPML sometimes leads to critical database errors (called deadlocks) Could you check the log (below) and give us your recommendations - how can we avoid this and what is the cause of these deadlocks?
FastCGI: server "/var/run/hcgi/18256" stderr: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query INSERT IGNORE INTO wp_options ( `option_name`, `option_value`, `autoload` ) VALUES ('wpml.WPML\\TM\\Settings\\ProcessNewTranslatableFields.lock', '1706460346', 'no') / LOCK / made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('wp_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, WPML\LIB\WP\Hooks::WPML\LIB\WP\{closure}, WPML\FP\Promise->resolve, WPML\FP\Right->chain, WPML\FP\Right->map, WPML\BackgroundTask\BackgroundTaskLoader->WPML\BackgroundTask\{closure}, WPML\BackgroundTask\BackgroundTaskLoader->getSerializedTasks, WPML\FP\Fns::__callStatic, call_user_func_array, WPML\FP\Fns::WPML\FP\{closure}, call_user_func_array, WPML\FP\Fns::WPML\FP\{closure}, array_map, WPML\BackgroundTask\BackgroundTaskLoader->WPML\BackgroundTask\{closure}, WPML\BackgroundTask\BackgroundTaskViewModel::get, WPML\Utilities\Lock->create, WPML\Utilities\Lock->create, referer hidden link
Reference to our recent chat, meanwhile this ticket is attended by one of my colleagues, please prepare a staging/test site where we can debug/observe the issue in detail.
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We need to check the DB of your site. For this, we need your approval to install the Adminer script. hidden link. But I get this error when I try to connect to your site with FTP.
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
I want to ask you please:
A. To correct the FTP access.
B. Allow me to install Adminer and check the site's DB.
I installed the Adminer script through FTP and can now access your site's DB. I've passed this information to our second-tier supporter, who will check the DB further. However, the WordPress admin access does not work for me anymore. I get this message:
Fehler: Der Benutzername admin_wpml ist auf dieser Website nicht registriert. Falls Sie über Ihren Benutzernamen unsicher sind, versuchen Sie es stattdessen mit Ihrer E-Mail-Adresse.
Could you please check and correct this?
You can edit the last private reply if needed.
Our second-tier supporters and developers have identified a potential problem with stuck WPML cron (background) jobs on your site. They made a change, and the issue might be resolved because of that change.
We want to ask you to share a DB dump PRIOR to the fix that we did today - so that we can identify properly the issue and try to prevent future such issues. For this, I'll enable private messages for the next reply.
Regards,
Itamar.
The topic ‘[Closed] WordPress database error Deadlock found’ is closed to new replies.
