[Resolved] WPML a lot of queriies from wpml when saving Menu
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing a significant slowdown in the WordPress dashboard when using WPML, particularly when saving menus, which can take over 50 seconds to load.
Solution: First, we recommend updating to the latest version of WPML Multilingual CMS, as version 4.6.9 includes performance improvements. To update, navigate to Plugins > Add New > Commercial and click on "Search for WPML Updates". You can also download the latest versions directly from your WPML account downloads page.
If updating does not resolve the issue, we suggest running WPML > WP Menus Sync to reduce the number of duplicated queries. You can find a guide on how to do this here: Translating Menus.
Additionally, use the troubleshooting options under WPML > Support > Troubleshooting to sync post taxonomies and clear the WPML cache. More information on these options can be found here: WPML Troubleshooting Options.
After these steps, the client should see a significant reduction in duplicated queries and improved performance.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket with us for further assistance: WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.
You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.
IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.
However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose.
If you have any questions about creating such a staging site, you can consult your hosting provider. Just take note that WPML should be registered on this site again.
If you are unable to provide such a copy of the site for testing, please let me know on this ticket.
The private response form looks like this: hidden link
Next time you reply, click "I still need assistance."
Video: hidden link
Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.
