WPML ACF Warning creates timeouts

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

Tagged: Not WPML issue

This topic contains 22 replies, has 2 voices.

Last updated by Itamar 1 year, 6 months ago.

Assisted by: Itamar.

Author	Posts
October 9, 2023 at 7:58 am #14536653
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, We want to investigate this issue further and, if needed, escalate it to our developers. Do you allow me to install a migration plugin like DUplicator or All In One Migration and take a copy of your site hidden link?
October 9, 2023 at 8:42 am #14537151
alexandreP-37	Yes, as long as the content is treated as strictly private, never accessible externally nor shared to anyone outside wpml, and used only for the sake of testing that specific bug.
October 9, 2023 at 9:39 am #14537673
alexandreP-37	can you let me know when you are done? I will need to nuke it soon. Thank you
October 10, 2023 at 9:07 am #14547753
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, To my request to take a copy of your site, you wrote this: Yes, as long as the content is treated as strictly private, never accessible externally nor shared to anyone outside wpml, and used only for the sake of testing that specific bug. We have strict guidelines about this. Please check them out in our privacy policy. https://wpml.org/documentation/privacy-policy-and-gdpr-compliance/#data-shared-with-our-support I accessed your site with the purpose of making a copy of it, but I cannot. The option to add a new plugin is not available to my user. Please see the attached screenshot. Can you please send me a package with a copy of your site? You can upload it to a service like Google Drive or Dropbox and share the link with me. For this, I'll enable a private message for the next reply.
October 10, 2023 at 7:37 pm #14553605
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, The issue has been escalated to our second-tier supporters. I'll update you here once I have news about this issue.
October 11, 2023 at 11:59 am #14559051
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Our second-tier supporter has investigated this issue and further escalated it to our developers. He suggests a good alternative to the workaround you found. $fieldParent = get_post( $acfFieldObject['parent'] ); //start of my fix if ($fieldParent == NULL ){ $fieldParent = get_page_by_path($acfFieldObject['parent'], OBJECT, 'acf-field-group' ); } //end of my fix When a version with this fix is released, I'll update you here. Thanks for reporting this issue. Itamar.
October 11, 2023 at 1:34 pm #14559891
alexandreP-37	Great, thank you! I just see now that you are in Jerusalem. I saw the terrible news this week-end. I hope you, your family and friends are safe. Best wishes
October 12, 2023 at 1:29 pm #14566431
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Me and my family are safe. I really appreciate your concern. Best Regards, Itamar.