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Last updated by marinaL-8 1 year, 6 months ago.

Assisted by: Lauren.

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May 15, 2023 at 5:14 pm #13650191

marinaL-8

after uploading with WPML / WP All Import there are products added to the backend product overview but they are not visible. This also shows on the front end at /shop page. The annoying this is they cannot be removed because i cannot see them.

Solution:
Please be sure to make a full backup of your site and database.

Then, go to WPML -> Support -> Troubleshooting.

Look for 'Clean up' and click the following:
- Synchronize posts taxonomies
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
- Synchronize local job IDs
- Fix Terms count
- Fix post assignment for translations