[Closed] WPML Dropdown not working + some sections disappearing in translated versions

Hi,

Thank you for contacting the support.

I can see the language switcher dropdown problem on your site, but not sure about other sections not being translated. Can you provide specific URL for example? Some screenshots and/or a screen recording 'll also be helpful.

On the other hand, the said theme "Razzi" isn't on our compatibility list (https://wpml.org/theme/?wpv_view_count=119967&wpv-theme-category=0&wpv_post_search=Razzi&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search). The author site is also having some DB connection issue, so can't confirm about WPML compatibility. I'll advise to contact theme author for more information on this.

However, to confirm about if it is really the said theme and/or another 3rd party plugin, try the following:

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any. You can also check for plugin compatibility with WPML at https://wpml.org/plugin/. If you find a plugin not compatible with WPML, I'll advise you to contact the plugin author.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2023).
- Also check the browser's console for any JavaScript errors. If you find any, copy that in your next reply. See https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/ for details on how to find these errors.

As a side note, I see that the "WP Memory Limit" is set to 40M. WPML requires a memory limit of at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

See https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php for details. Increasing WP Memory may help improve the performance.

Please let me know and I'll try my best to further assist you on the matter.

Regards.