[Waiting for user feedback] WPML export & Import stuck at Cleaning Up Term Data

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

It looks like there is some php error happening on your site which is creating the problem, being so can you please follow the below steps and share me the results.

1. Add the following code to your wp-config.php

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );

https://wpml.org/documentation/support/debugging-wpml/

2. Repeat the action of creating the problem.

3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see. https://wpml.org/documentation/support/debugging-wpml/#how-to-send-debug-log-to-the-supporters

Look forward to your reply.

Thanks

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks