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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 2 voices.

Last updated by marinaL-8 1 year, 6 months ago.

Assisted by: Subash Chandra Poudel.

Author Posts
June 16, 2023 at 1:28 pm

marinaL-8

when clicking on the latest translated products, it leads to a "page not found" error. Additionally, the last two pages lack the hover image, and the most recent English-translated boots are not visible on the front end of the site.

June 16, 2023 at 2:01 pm
June 17, 2023 at 9:07 am #13843479

Subash Chandra Poudel

Hi there,

The login details for the initial admin you sent does not seem to work and ask for 2 factor authentication setup.

Also, the new user for me that you setup seem to be a normal user and not an Admin user. Can you please look into it and make sure the new user you added in an admin and let me know so that I can check the issue further?

June 17, 2023 at 10:00 am #13843543

marinaL-8

Hello there, I have added you as admin user now. Thank you.

June 19, 2023 at 4:55 pm #13853597

Subash Chandra Poudel

Thank you for the updates. However I am still not able to access the site.

When trying to login I now get: "ERROR: User can't find."

Additionally when I try to visit your site I now see a 500 internal server error.

If you still have the issue and need our help please recheck the details at your end and send a working login details. I have enabled a private reply for you again.

Also, since this issue also seems to be related to how your server or host is setup I also recommend you to contact your hosting provider in the mean time to confirm if it is setup correctly or if there are some issues.