At this moment, I see that the Norwegian, German, and Dutch pages look Good, and no images are missing.
You wrote:
Additionally, the URLs for our jobs are not functioning correctly with WPML. At the end of each URL, there's an "r" followed by a number (e.g., r01, r15), which identifies the recruiter.
This part is not included during the translation process, so when we publish the website, we have to manually add the "rxx" (where "xx" stands for the recruiter's number) to each job URL.
I'm sorry, but I'm confused about this issue.
Can you please elaborate on this issue?
Where can I see that the jobs links do not function correctly?
Can you please send some screenshots of the problem?
Also, regarding the URL issue, you can see that the English and Dutch versions are affected as well. I'm currently working on manually editing these pages to correct the problems.
I understand you must get advanced to make your site work as expected. This is, of course, totally understandable. However, to help further, I need at least one page where you have not yet corrected the problem with the images and links. I just checked the Maroco page, and you have already corrected it. Please share with me one page where the issue occurs and you have not yet fixed it.
Thanks for sending me the example page where the issue occurs.
I can see the problem there.
Could it be that you or someone, maybe by mistake, edited the translations with the Elementor editor?
I'm also unsure how you added the images to the buttons' background.
Please watch the video I recorded while checking things on your site. hidden link
The problem might also be because of caching.
Please clear the cache and deactivate any caching plugins while you work on your site.
The next thing you should try is the following proceedure.
We suspect a collision with the theme or another plugin might cause this problem. If possible, get your site into a minimum environment, switching to a default WordPress theme like TwentyTwenty-Four and having no plugins activated except WPML.
If switching the theme is not an option in your case, leave it active. Also, leave any plugins required for the theme or the standard display of the pages active. Elementor, of course, must stay active. Then deactivate all the third-party plugins. If the problem does not persist, start by activating the plugins individually and checking when the issue comes back, then report to me which plugin was the culprit.
**** Important! Please make a full site backup (files and DB) before you proceed with those steps****
*** If your site is live, you might want to try those procedures in a staging environment or a snapshot of your site on your local server or another server. ***
Otherwise, if you need further help, please let me take a copy of your site so I can escalate it to our second-tier supporters. For this, I must install a plugin like Duplicator or All In One Migration. Please let me know if you agree.
Just to clarify — the images were uploaded through Elementor. At one point, you need to press the image block on the right and then go into the Style tab to edit or change the image.
As for translations, all translations were done through WPML. The people working on translations only had access to WPML and no other parts of the website, including Elementor or any content editing tools. So it's not possible that someone edited the translation directly in Elementor.
Have you tried my suggestion to switch the theme to a default WordPress theme and deactivate all the third-party plugins?
Otherwise, I must have an explicit answer about the following.
Do you please allow me to take a copy of your site?
For this, I must install a plugin like Duplicator or All In One Migration.
Please let me know if you agree.
We're going to try your suggestion now on the staging site to see if switching to a default WordPress theme and deactivating all third-party plugins resolves the issue.
OK, I'll be waiting to hear about the results of this test.
Regards,
Itamar.
The topic ‘[Closed] WPML Not Updating Images & URLs Properly in Translations’ is closed to new replies.
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