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This thread is resolved. Here is a description of the problem and solution.

Problem:
Unable to register and update WPML plugins.

Solution:
https://wpml.org/forums/topic/wpml-plugin-cannot-connect-to-wpml-80/#post-14941121

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year ago.

Assisted by: Noman.

Author Posts
November 28, 2023 at 2:24 pm #14940875

mariannaF-4

I am trying to: make sure everything is up to date

Backend of wordpress website

November 28, 2023 at 2:59 pm #14941121

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. It appears that you've registered WPML without "www" in your site URL, but your current site URL includes "www". Please follow the steps below to see if this resolves your issue:

1. Please login to your WPML account >> Go to the Sites page: https://wpml.org/account/sites/
2. Delete the existing dadco.net site keys.
3. Please login to your site and go to the Dashboard >> Plugins >> Add new > Commercial tab and click the ‘Unregister WPML from this site’ link if that link exists.
4. Then please click the ‘Register WPML’ link.
5. Click the ‘Get a key for this site’ link.
6. It will generate the Key for your site.
7. Copy the key paste it back to the input box and press the Register button.
8. Now, you can update the WPML plugins if needed.

If the “WPML plugin cannot connect to wpml.org” notification still exists after updating WPML plugins then please follow the below steps:
1. Please go to Dashboard Menu >> Updates.
2. Press the "Check again" link as you can see in the attached screenshot.
3. Now please go to the Plugins page and see if that notification still exists.

Please let me know the results,
Thank you

check_again_link_1.png