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This topic contains 17 replies, has 0 voices.

Last updated by azimd 8 hours, 46 minutes ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
July 10, 2025 at 5:21 pm #17225333

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

The PHP error might be the 500 error, as they 500 errors are usually logged on the debug.log as PHP errors. I'm still checking with our devs and will get back to you.

July 11, 2025 at 1:17 pm #17228314

azimd

hi.. r u guys still working on our live site?, if not can we delete the wpmluser from wordpress users?

July 11, 2025 at 3:01 pm #17228692

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Please don't delete the user. We won't make any changes to the live website, but we occasionally need to check information on it. Please leave the user as is.

We don't know exactly what's causing the 500 error, but it's likely that the PHP errors are related to them. By solving the PHP and DB errors, we can narrow down the causes of the 500 error, if not directly remove them.

As I mentioned on my last reply, please verify your custom code implementation on the file: /wp-content/themes/web-magazine/functions.php on line 2192. Since this code was not created by us, you need to check that yourself, or along with the code author. Check here: https://wpml.org/forums/topic/wpml-related-500-error/#post-17220643

As for the database errors, please apply the solution here:
https://wpml.org/errata/custom-database-prefix-and-having-a-30-languages-can-cause-a-database-error-when-visiting-translation-dashboard/

After doing that, please reevaluate the errors to see if they're still there. If there are still WPML related errors, please summarize them here, so we can continue support. Share any Server, debug.log and DB errors you find, that might be related to WPML, ok?

July 13, 2025 at 8:11 am #17230700

azimd

2192 -right now we are not using this, its just temporary thing. you can ignore this. and

The others are related to get_article_authors_html() in
/wp-content/themes/web-magazine/template-parts/section-article-components.php (line 95), this one also resolved.

we have to check the db related thing and will get back to you, untill we hope you guys will look for the solution without stopping.

also noticing the below thing:
[10-Jul-2025 10:05:17 UTC] PHP Warning: Undefined array key 3 in /home/u414749730/domains/atrightangles.azimpremjiuniversity.edu.in/public_html/wp-content/plugins/wpml-media-translation/classes/class-wpml-media-attachment-by-url-query.php on line 163

[10-Jul-2025 11:02:09 UTC] PHP Warning: Undefined array key 0 in /home/u414749730/domains/atrightangles.azimpremjiuniversity.edu.in/public_html/wp-content/plugins/wpml-media-translation/classes/class-wpml-media-attachment-by-url-query.php on line 99