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[Resolved] wpml setup

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're setting up WPML and cannot see the names of the languages to choose (Default language - Translation languages), and activating WPML disrupts the Elementor builder and styles, you might be facing a similar issue.
Solution:
We recommend reactivating WPML along with the WPML setup wizard. The issue with not seeing language names and the disruption of Elementor could be due to a stuck key in the "icl_admin_messages" table in your database. Removing this key should resolve the problem. If the styling issues persist after this fix, it's advisable to address them in a separate support ticket.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 24 replies, has 2 voices.

Last updated by Marcel 1 year, 10 months ago.

Assisted by: Marcel.

Author Posts
June 26, 2024 at 7:41 pm #15836982

bavulT

hello
debugg Activated

2- when i drop table 'wp_icl_languages' resulte is Failed to show WordPress control panel and website and thousands of lines of code appeared
I restored the file as it was before to restore the website and control panal
not : now database user have drop permission

June 27, 2024 at 8:28 am #15841765

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Thank you! That permission was probably the root cause. We've fixed the broken tables, and the setup wizard is now functioning properly.

To ensure everything is working correctly and will continue to do so, we kindly request a Duplicator package of your website. This will allow us to test locally and verify that everything is in order - and will in the future.

You can provide a copy as described here: https://wpml.org/faq/provide-supporters-copy-site/.

Best regards,
Marcel
June 27, 2024 at 9:51 am #15842537

bavulT

hello marcel

I will activate a Duplicator,
when you want a copy? now or in future ?

now I am facing another problem, when wpml active, its make effect of the site’s theme .... There is a failure to view the theme style ....

best regard
June 27, 2024 at 9:54 am #15842565

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

as best, we check the duplicator copy now.

Let's focus on the setup process first. If the style issue persists after completing the setup, we can address it separately by opening a new ticket.

Best regards,
Marcel
June 27, 2024 at 2:19 pm #15844708

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Yes, that's fine, we can all test locally.

Thank You!
June 28, 2024 at 8:23 am #15850384

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

You can now reactivate WPML along with the WPML setup wizard.

The tables have been populated, with English set as the default language and Arabic as the secondary language. The error message was a false positive caused by a stuck key in the "icl_admin_messages" table. Removing this key from your database will resolve the issue.

If you still have any styling issues afterward, please let me know, and we can split that ticket and handle it separately.

Best regards,
Marcel
June 28, 2024 at 12:16 pm #15851729
bavulT

helllo marcel

1- how we can remove that key or can you remove it ?

2- Style issues haven't changed .... after fix key table erorr we can open new tiket

best regard

New threads created by Marcel and linked to this one are listed below:

https://wpml.org/forums/topic/why-does-activating-wpml-destroy-the-elementor-builder-and-styles/
June 28, 2024 at 1:07 pm #15852154

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

I currently don't have access to your database. You can find the key in the "_options" table. Please contact your hosting provider to get info on how you can access your database. They likely have phpMyAdmin installed, which you can access from the hosting panel. If you need further assistance, you can provide me with access.

Best regards,
Marcel
June 28, 2024 at 2:02 pm #15852520

bavulT

ok send to privet reply plz

June 28, 2024 at 2:29 pm #15852663

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

I was able to access it via the credentials from the mail notification before you edited it. The key is removed, so you can finish the WPML Setup process now.

For the styling, I created a separate ticket, as mentioned before.

Best Regards
Marcel
June 28, 2024 at 2:32 pm #15852674

bavulT

thank WPML